Service
Service is not just a Department,
it's an Attitude!!!!
JIM COOK AND MARK CARPENTER
We've seen RV manufactures and dealers come and go and leave their customers high and dry. If you're one of those customers Carpenters Campers will be happy to help you.
SERVICE MANAGER-JB HARTJEN
LEAD SERVICE ADVISOR-DAVE WARD
SHOP FOREMAN-ROBBIE MITCHELL
ACA / RV INSURANCE SPECIALIST -DEE HARTJEN
LEAD WARRANTY ADVISOR-ANN MILLER
*MASTER CERTIFIED RVDA TECHNICIANS
*CUSTOMER SATIFACTION INDEX ABOVE NATIONAL AVERAGE 98.8%
*2005 Dometic RV dealer of the year*
*PREFERRED DEALER BY MANUFACTURES FOR TRANSIT CARE
*PREFERRED DEALER FOR INSURANCE REPAIRS
*WE WORK ON ALL BRANDS
WINNER OF WINNEBAGO'S CSI AWARD 14 YEARS IN A ROW.
WE CARE ABOUT GETTING YOU BACK ON THE ROAD, JUST ASK OUR CUSTOMERS AND YOU WILL SEE.
Carpenter's Campers
Premium Care RV Services
ELECTRICAL SYSTEM-$89.88
12 volt, htskin testers , All lights ,Monitor panel , 110-Volt system priority ,Converter operation and output , Shore cord and circuit breakers , Generator operation and output
WHEEL BEARING PACK STARTING AT $119.88
Inspect brake shoes, bearings and magnets ,Clean & repack wheel bearings ,Adjust break linings as needed ,Verify the operation of the electric break magnets &
break-away switch , Grease seals are extra, prices vary by axle size.
WATER HEATER SERVICE-$59.88
Check condition of Anode Rod , Check relief valve , Adjust burners and electrodes , Check thermocouple , Check module boards , Check complete operation , Check burner assembly, remove nests, bugs, webs, etc.
LP INSPECTION SERVICE-$89.88
Inspect regulators and LP tanks , Complete a drop down pressure test , Complete a line pressure test , Check all LP detectors
RUBBER ROOF PREVENTIVE MAINTENANCE-$299.88
Manufacturers recommend this service annually
Clean rubber roof with specially designed cleaning agents
Apply UV-Blocking treatment to protect rubber membrane
We Offer a Free Roof Inspection, Roof Leak Checks , Rubber Roof Replacement ,Roof Repairs Roof Seam Seals
REFRIGERATOR SERVICE-$69.88
Verify unit is air tight in compartment , Refrigerator is properly vented (roof and sidewall) , Clean and adjust burner and orifice , Inspect and test all door seals , Check LP Pressure and proper voltage , Clean roof vent and check baffle
WATER SYSTEM CHECK-$89.88
Water pump operation , Check all faucets , Check holding tanks , Check fresh water fill , Complete water line pressure test , Check all gate valves
A/C SERVICE-$69.88
Check air temperature drop across the evaporator coil , Check compressor voltage , Check compressor amperage , Remove and clean A/C Filter , Examine Shroud for cracks and damage , Clean and unclog A/C roof drains
RV Pressure Test (Seal Tech System) - $99.95
Our state of the art Sealtech 430R machine pressurizes your RV to find areas of possible water instrusion
Protect your RV from costly water damage
WINTERIZATION STARTING AT -$69.88
Drain fresh water tank and water heater , Blow out water lines with compressed air , Open toilet valve allow air to force out any water ,Fill P-Traps with anti-freeze , Includes 1 gallon of anti-freeze
FURNACE SERVICE-$189.88
For operation safety & fuel efficiency
Clean main burner orifice , Clean/Inspect/Adjust electrode assembly , Clean blower wheel ,Test module board/inspect & clean board contacts , Clean & inspect combustion chamber , Inspect fan motor , Clean & inspect vent tubes and outer casing , Reassemble furnace using new gaskets
APPLIANCE&ACCESSORIES CHECK-$89.88
Check the following for proper operation
Antennas , Furnace , DVD Players , Roof - A/C ,Water Heater , Refrigerator , Range/Oven , Awnings , TV's , Washer/Dryer
ON 6/30/08 during a severe thunderstorm the wipers on our motor coach stopped working.We managed to creep to the next exit.After finding out no one there could help us I got out our copy of "Next Exit".There I found your name and information about your types of service.I called and after telling me that you could take care of the problem and to please take our time and be safe.We arrived around 11:30 a.m and your staff person Tyler(?)had us back on the road around 5:00p.m. Everyone we talked to was very nice and our kids loved the popcorn.My husband and I just want to say thank you and GOD BLESS.
Sincerly;
John and Ora Paine and kids
General Maintenance and Troubleshooting
DOMETIC RECALLS
| Assurant Warranty | 1-800-913-6145 |
| Catapiller | 1-877-777-3126 |
| Coachnet | 1-800-759-7911 |
| Coachnet Tech | 1-877-801-0333 |
| Cummins | 1-888-769-3778 |
| Ford | 1-800-444-3311 |
| Freightliner | 1-800-385-4357 |
| National Warranty of FL | 1-877-411-2447 |
| Workhorse | 1-877-946-7731 |
contact service dept. svcmain@carpenterscampers.com or 1-800-477-6630
